Smart Bird Identification
Instantly identify over 10,000 bird species with our smart technology for an enriching birdwatching experience.
Bird Arrival Notifications
Get real-time alerts when your feathered friends visit, ensuring you never miss a moment of nature.
In-App Learning Experience
Access a wealth of knowledge on birds, enhancing your understanding and appreciation of wildlife.
Installation Made EasyPerfect for Every Outdoor Setting
FAQ
What are your shipping details?
We ship orders within 1-2 business days. Shipping takes 5-8 days for most U.S. locations. Emails will be sent at different stages of your order. We work with FedEx, USPS, UPS, and Amazon Logistics. Contact service@bbpeco.com to cancel or change orders.
For more detailed information, please refer to shipping-policy
What is your return policy?
Our return policy allows for exchanges or returns within 30 days of receiving your order. Contact Customer Service at service@bbpeco.com to initiate a return. Return shipping costs are the responsibility of the buyer. Damaged items will be replaced at no cost.
For more detailed information, please refer to refund-policy
Does it have local storage?
Yes, bbpEco offers permanent free 3-day rolling cloud storage and also supports insertion of TF cards up to 128G.
How do I connect my bbpEco feeder?
- Connect your phone or tablet to a 2.4GHz WIFI network.
- Download our app on your phone or tablet and register an account.
- Click “+” on the top right corner of the app homepage to add a device and follow the instructions to configure the network for the camera.
- If you have any problems with the connection process, please feel free to contact our customer service team via service@bbpeco.com.
How will I contact you if I have any questions?
Our contact info is:
Email: service@bbpeco.com
If you have any questions about products or services, please feel free to contact us!